All games

Refund Policy

1. Return due to incorrect or accidental payment

If you paid a wrong service (not the one you wanted), or payment was duplicated (payment of the same service was effected several times).

2. Cancellation of a service

If you paid for service but, for some reason, you do not need this very service anymore, or you simply changed your mind – refund will be possible before the start of implementation of this service.

You can also contact the support service to find an alternative or refund your money:

3. Not completed service or emergency

If we did not complete the service for any reason, we can offer an alternative solution to the problem:

  • You have the right to cancel your order after the start of the service and ask for a partial refund. In this case, the amount of the refund will be proportional to the volume of the unfinished services.
  • Replacement of service with the other one the cost of which does not exceed the cost of the service already paid (or multiple services).
  • In addition, we can complete the service later, if you agree.
  • If the service is replaced with a cheaper one, we will refund the difference between the service cost.
  • Full refund of the amount of service wasn’t started.
  • In case if customer conducts business dealings with one of our performers sneakingly we have a right to terminate the service. The amount of the refund will be proportional to the volume of the unfinished services.
  • The Customer has the right to initiate a dispute within 30 days from the date of payment.
  • Disagreements and misunderstandings.

If a service was delayed and completed we do offer some kind of free service but no refund is possible.

If a service has been already started, we refund only part of the amount paid.

If the service is completed for 100% any kind of compensation is impossible.